Introduction

Welcome to Just Help Me Foundation (JHMF). We value the trust that every visitor, member, donor, volunteer, employee, applicant, partner, and beneficiary places in our organization. Protecting your privacy and safeguarding your personal information is one of our highest priorities. This Universal Privacy Policy explains how Just Help Me Foundation collects, uses, stores, protects, processes, and shares personal information when you access or use any of our official digital platforms, websites, online services, mobile applications, payment systems, or other digital resources. Our objective is to ensure that your information is handled responsibly, lawfully, transparently, and securely while providing you with the best possible services.

This Privacy Policy has been developed in accordance with applicable laws, internationally accepted privacy principles, and recognized standards of data protection. It reflects our commitment to transparency, accountability, fairness, and responsible governance. By accessing or using any official platform operated by Just Help Me Foundation, you acknowledge that you have carefully read, understood, and agreed to the terms and conditions of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies to all digital platforms, websites, online portals, web applications, mobile applications, payment gateways, registration systems, membership systems, recruitment portals, award portals, information portals, volunteer management systems, donation platforms, branch management systems, digital verification services, APIs, subdomains, and every other online service that is owned, operated, managed, authorized, licensed, or officially controlled by Just Help Me Foundation (JHMF).

Without limitation, this Privacy Policy currently applies to the following official domains:

https://just-helpme.org – Official Membership Portal

https://justhelpme.org – Official Award Portal

https://justhelpme.org.in – Official Professional Pad Adhikari & Branch Login Portal

https://justhelpdesk.com – Official Employment Portal

https://justhelpdesk.in – Official Information Portal

https://justhelpme.online – Official Professional Membership Portal

This Privacy Policy shall also automatically apply to every future website, domain, subdomain, landing page, mobile application, payment portal, digital platform, cloud-based service, software application, online registration system, or any other digital property that is launched, acquired, licensed, managed, or officially operated by Just Help Me Foundation in the future, without requiring the publication of a separate privacy policy for each individual platform.

Our Commitment to Privacy

Just Help Me Foundation is committed to maintaining the highest standards of privacy, confidentiality, integrity, transparency, and information security. We recognize that personal information is entrusted to us in confidence, and we accept the responsibility of protecting that information against unauthorized access, misuse, alteration, disclosure, destruction, or unlawful processing.

We are committed to collecting only the information that is reasonably necessary to provide our services, administer memberships, process donations, conduct recruitment, manage awards, organize events, collaborate with partner organizations, comply with legal obligations, and improve the quality of our programs and digital services. We do not sell, rent, or commercially exploit personal information for unauthorized marketing purposes. Every reasonable administrative, technical, and organizational measure is implemented to ensure that personal information remains secure and protected throughout its lifecycle.

Acceptance of this Privacy Policy

By accessing, browsing, registering, applying, donating, subscribing, making payments, creating an account, participating in any program, using any digital service, or otherwise interacting with any official platform of Just Help Me Foundation, you voluntarily acknowledge and agree that your personal information may be collected, processed, stored, used, and protected in accordance with this Privacy Policy.

If you do not agree with any provision contained in this Privacy Policy, you should immediately discontinue the use of our websites, portals, applications, and digital services. Continued access to or use of any official platform operated by Just Help Me Foundation shall constitute your acceptance of this Privacy Policy and any future amendments made in accordance with applicable laws and organizational requirements.

Definitions

For the purposes of this Privacy Policy, the terms used herein shall have the meanings assigned below unless the context otherwise requires. “Foundation,” “Organization,” “We,” “Us,” and “Our” refer collectively to Just Help Me Foundation (JHMF), including all of its national, state, district, branch, digital, administrative, operational, and affiliated units. “User,” “You,” and “Your” refer to any individual, organization, institution, company, government authority, NGO, donor, volunteer, member, applicant, beneficiary, visitor, employee, consultant, service provider, or any other person accessing or interacting with any official digital platform operated by Just Help Me Foundation. “Personal Information” means any information that directly or indirectly identifies an individual, including but not limited to name, address, contact details, identification documents, financial information, photographs, online identifiers, and any other information protected under applicable law. “Digital Platforms” include every website, web portal, mobile application, software platform, online registration system, payment gateway, membership portal, recruitment portal, award portal, volunteer management system, API, subdomain, cloud service, and every other digital property officially owned, operated, or authorized by Just Help Me Foundation.

Information We Collect

Just Help Me Foundation collects only such information as is reasonably necessary to provide its services, fulfill legal obligations, improve operational efficiency, protect organizational interests, and deliver a secure and transparent experience to all users. The information collected may include personal identification details, contact information, communication records, demographic information, identity verification documents, educational qualifications, employment details, volunteer information, membership records, NGO registration documents, award application details, financial information relating to donations or payments, technical device information, browsing information, cookies, IP addresses, geolocation data where permitted by law, transaction records, and any additional information voluntarily submitted by users while interacting with our official digital platforms.

The Foundation may also collect information automatically through cookies, server logs, security monitoring systems, analytics tools, payment processors, and other technologies designed to improve website performance, enhance cybersecurity, prevent fraud, and provide a better user experience.

How We Collect Information

Information may be collected directly from users whenever they register for membership, submit an application, make a donation, participate in an event, apply for employment, register an NGO, nominate an individual for an award, communicate with our support team, subscribe to newsletters, participate in surveys, upload documents, complete online forms, or otherwise interact with our digital platforms.

In addition, certain technical information may be collected automatically when users access our websites or digital services. This information may include browser type, operating system, referring website, IP address, device identifiers, pages visited, session duration, access dates and times, network information, language preferences, and security-related logs. Such information helps us maintain the security, reliability, and efficiency of our digital infrastructure.

Purpose of Collecting Information

The information collected by Just Help Me Foundation is processed solely for legitimate organizational purposes. These purposes include establishing and maintaining user accounts, administering memberships, processing donations, issuing receipts, verifying identities, conducting recruitment processes, evaluating award nominations, managing volunteer programs, facilitating NGO partnerships, organizing events, providing customer support, processing payments, maintaining organizational records, complying with statutory obligations, preventing fraud, improving website functionality, enhancing cybersecurity, conducting research and statistical analysis, resolving disputes, enforcing organizational policies, and delivering information regarding programs, services, initiatives, campaigns, and other activities conducted by the Foundation.

Where legally required, personal information shall be processed only with the consent of the individual concerned or under another lawful basis recognized by applicable legislation.

Donation and Payment Information

Just Help Me Foundation accepts voluntary donations through its officially authorized digital platforms for supporting charitable, educational, environmental, humanitarian, animal welfare, healthcare, skill development, disaster relief, community development, employment generation, and other lawful activities carried out by the Foundation.

When a donor makes a contribution through any official website or digital platform, we may collect information such as the donor’s name, contact details, billing information, payment method, transaction reference number, donation amount, payment status, and any message voluntarily provided by the donor. Payment transactions are processed through authorized payment gateways and financial institutions. The Foundation does not intentionally store complete debit card, credit card, CVV, or other highly sensitive payment credentials on its own servers unless specifically required by law or permitted by the payment service provider under applicable security standards.

Donation records may be retained for accounting, auditing, taxation, legal compliance, donor communication, issuance of receipts, and financial transparency purposes. All donations are subject to the applicable Donation Policy, Refund & Cancellation Policy, and relevant statutory requirements.

Membership Information

Individuals applying for membership with Just Help Me Foundation may be required to provide personal information necessary for identity verification, communication, membership administration, and organizational participation. Such information may include the applicant’s name, residential address, mobile number, email address, date of birth, identity documents, educational qualifications, professional information, photographs, emergency contact details, and any additional information required for the specific membership category.

Membership information is used exclusively for organizational purposes, including issuing membership identification cards, maintaining membership databases, verifying member eligibility, facilitating participation in Foundation activities, communicating important updates, maintaining records, and fulfilling statutory or administrative obligations.

Cookies and Tracking Technologies

To enhance user experience, improve website performance, maintain security, and analyze the effectiveness of our digital services, Just Help Me Foundation may use cookies, web beacons, pixels, session identifiers, local storage technologies, analytics tools, and other similar tracking technologies across all of its official websites and digital platforms. These technologies help us recognize returning users, remember user preferences, maintain secure login sessions, improve website functionality, analyze visitor behavior, detect fraudulent activities, and optimize our online services.

Users may choose to disable or restrict cookies through their browser settings; however, certain features, services, or functionalities of our digital platforms may not operate properly if cookies are disabled. Continued use of our websites after receiving notice regarding cookies constitutes your acknowledgment and acceptance of our use of such technologies in accordance with this Privacy Policy and applicable laws.

Sharing and Disclosure of Information

Just Help Me Foundation respects the confidentiality of personal information and does not sell, lease, rent, trade, or commercially exploit users’ personal information. Personal information shall only be shared where such disclosure is reasonably necessary for the operation of our services, compliance with legal obligations, protection of organizational interests, prevention of fraud, execution of contractual obligations, or where the individual has provided valid consent.

Information may be shared with authorized employees, volunteers, consultants, professional advisors, technology partners, payment gateway providers, financial institutions, cloud service providers, auditors, legal advisors, government authorities, regulatory agencies, law enforcement authorities, courts, and other entities where disclosure is required or permitted under applicable law. Every reasonable effort shall be made to ensure that such parties maintain appropriate standards of confidentiality, security, and lawful processing of personal information.

Third-Party Service Providers

To efficiently deliver our programs and digital services, Just Help Me Foundation may engage reputable third-party service providers for website hosting, cloud storage, payment processing, email communication, customer support, cybersecurity monitoring, analytics, document verification, digital identity verification, software development, technical maintenance, communication services, and other operational functions.

These service providers shall be permitted to access personal information only to the extent necessary to perform their authorized services on behalf of the Foundation and shall be contractually or legally obligated to maintain appropriate confidentiality and data protection standards. The Foundation is not responsible for the independent privacy practices of third-party websites or services that are not owned or officially operated by Just Help Me Foundation.

Data Security Measures

Just Help Me Foundation is committed to implementing appropriate administrative, organizational, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, destruction, accidental loss, cyberattacks, malware, ransomware, phishing, identity theft, and other security threats.

Security measures may include encrypted communications, secure servers, firewalls, access control mechanisms, authentication systems, password protection, audit logging, security monitoring, vulnerability assessments, software updates, backup procedures, disaster recovery planning, employee awareness programs, and other reasonable security practices appropriate to the nature of the information being processed. While every reasonable effort is made to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure, and therefore absolute security cannot be assured.

International Data Transfers

As Just Help Me Foundation expands its operations, collaborations, partnerships, fundraising initiatives, volunteer programs, educational activities, and humanitarian projects across different jurisdictions, personal information may, where legally permissible, be processed or transferred outside the country in accordance with applicable laws and internationally accepted data protection principles.

Whenever international transfers occur, the Foundation shall take reasonable measures to ensure that personal information continues to receive an appropriate level of protection through contractual safeguards, organizational measures, technical controls, or other legally recognized mechanisms applicable to such transfers.

Children’s Privacy

Just Help Me Foundation recognizes the importance of protecting the privacy of children. Our digital platforms are not intentionally designed to collect personal information directly from children without appropriate authorization where required by law. If participation in any educational, humanitarian, scholarship, welfare, healthcare, or community program involves minors, personal information shall be collected only in accordance with applicable legal requirements and, where necessary, with the consent of a parent, legal guardian, educational institution, or authorized representative.

If the Foundation becomes aware that personal information relating to a child has been collected in violation of applicable law, reasonable steps shall be taken to investigate the matter and, where appropriate, delete such information or otherwise comply with legal requirements.

Data Retention

Personal information shall be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with applicable legal, regulatory, accounting, taxation, auditing, operational, contractual, or administrative obligations, to resolve disputes, enforce organizational policies, protect legal rights, or maintain historical records where lawfully permitted.

Upon expiration of the applicable retention period, personal information may be securely deleted, anonymized, archived, or otherwise disposed of using reasonable procedures designed to prevent unauthorized access or recovery, unless a longer retention period is required by law or legitimate organizational necessity.

User Rights

Subject to applicable laws and regulatory requirements, individuals may have the right to request access to their personal information, request correction of inaccurate information, request updating of incomplete information, request deletion where legally permissible, request restriction of processing, object to certain forms of processing, withdraw previously provided consent where processing is based upon consent, request a copy of their personal information in an appropriate format where applicable, and submit complaints regarding the processing of their personal information.

The Foundation reserves the right to verify the identity of any individual before processing such requests and may decline requests where legally permitted, where disclosure would adversely affect the rights of others, compromise security, interfere with legal proceedings, or otherwise conflict with applicable laws or legitimate organizational interests.

Legal Compliance

Just Help Me Foundation is committed to processing personal information in accordance with all applicable laws, regulations, governmental requirements, and internationally recognized principles relating to privacy, data protection, cybersecurity, electronic communications, financial compliance, and digital governance. The Foundation continuously reviews its policies and operational practices to remain aligned with evolving legal, regulatory, and technological developments.

Where required by law, the Foundation shall cooperate with competent governmental authorities, regulatory bodies, judicial authorities, law enforcement agencies, statutory institutions, and other legally authorized entities. Nothing contained in this Privacy Policy shall restrict the Foundation from complying with any lawful order, legal process, court direction, statutory obligation, regulatory requirement, or governmental instruction applicable to its operations.

Data Breach Response

Just Help Me Foundation maintains appropriate organizational procedures designed to identify, investigate, contain, assess, and respond to actual or suspected data security incidents involving personal information. In the event of a data breach that is reasonably likely to affect the confidentiality, integrity, or availability of personal information, the Foundation shall take appropriate corrective measures, conduct an internal investigation, mitigate potential risks, strengthen security controls, and comply with applicable legal notification requirements where such notification is required by law.

The Foundation continually reviews and enhances its cybersecurity framework to minimize the likelihood of unauthorized access, accidental disclosure, misuse, cyberattacks, malware, ransomware, phishing attempts, or any other security-related incident affecting its digital platforms.

Policy Updates and Amendments

Just Help Me Foundation reserves the absolute right to modify, amend, replace, update, suspend, or revise this Privacy Policy at any time without prior individual notice whenever necessary to reflect changes in applicable laws, organizational policies, technological developments, security requirements, operational practices, digital services, or other legitimate business needs.

The most recent version of this Privacy Policy shall always be published on the official digital platforms of the Foundation. The “Last Updated” date appearing at the beginning of this document shall indicate the effective version currently in force. Continued access to or use of any official digital platform following publication of a revised Privacy Policy shall constitute acceptance of the updated provisions.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Just Help Me Foundation is legally established and operates, together with any other applicable national or international legal requirements relevant to its activities. Any dispute arising out of or relating to this Privacy Policy, the processing of personal information, or the use of any official digital platform shall, unless otherwise required by applicable law, be subject to the jurisdiction of the competent courts having legal authority over such matters.

Nothing contained in this Privacy Policy shall prevent the Foundation from seeking appropriate legal remedies before any court, tribunal, regulatory authority, or other competent forum where such action is necessary to protect its legal rights, assets, reputation, intellectual property, digital infrastructure, or organizational interests.

Contact and Privacy Inquiries

Individuals who have questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of personal information may contact Just Help Me Foundation through its officially published communication channels available on its authorized digital platforms. The Foundation will make reasonable efforts to acknowledge and address legitimate privacy-related inquiries within a reasonable period, subject to applicable legal requirements and operational circumstances.

Users are encouraged to communicate only through the official contact information published on the Foundation’s authorized websites in order to ensure the authenticity and security of all communications.

Grievance Redressal

If any individual believes that their personal information has been processed in a manner inconsistent with this Privacy Policy or applicable law, they may submit a written grievance through the official grievance mechanism established by Just Help Me Foundation. Every grievance shall be reviewed fairly, impartially, and in accordance with the Foundation’s internal procedures and applicable legal requirements.

The submission of a grievance under this Privacy Policy shall not limit or prejudice any other legal rights or remedies that may be available under applicable law.

Severability

If any provision, clause, sentence, or part of this Privacy Policy is determined by a court of competent jurisdiction or other lawful authority to be invalid, unlawful, unenforceable, or inconsistent with applicable law, such determination shall not affect the validity or enforceability of the remaining provisions. All remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

Entire Agreement

This Privacy Policy constitutes the complete and exclusive statement of the privacy practices of Just Help Me Foundation relating to the collection, use, processing, storage, disclosure, and protection of personal information through its official digital platforms. It should be read together with the Foundation’s other applicable policies, including but not limited to the Terms and Conditions, Disclaimer Policy, Cookie Policy, Donation Policy, Refund and Cancellation Policy, Membership Policy, and any other officially published policies governing specific services or programs.

Final Declaration

By accessing, browsing, registering, applying, donating, making payments, creating an account, participating in programs, using digital services, or otherwise interacting with any official website, digital platform, mobile application, online portal, payment gateway, or future digital service operated by Just Help Me Foundation (JHMF), you acknowledge that you have carefully read, understood, and voluntarily accepted this Universal Privacy Policy in its entirety.

This Privacy Policy applies uniformly to all current and future official digital platforms, websites, domains, subdomains, applications, payment systems, membership portals, recruitment portals, award portals, information portals, volunteer platforms, donation platforms, branch management systems, APIs, cloud-based services, and any other digital infrastructure officially owned, managed, licensed, or operated by Just Help Me Foundation. Your continued use of any such platform constitutes your ongoing acceptance of this Privacy Policy, including any future amendments made in accordance with applicable laws and organizational requirements.